Knowledge Base

KB8003: Next Steps to a Cloud Phone Trial

It is important that you trial and test as many of the Cloud Phone functions and features as possible over the course of your trial. Follow the links below to get assisted help to get the most out of your Cloud Phone trial.

Where to start...

Follow the instructions below to begin testing the many features of a Cloud Phone System trial.

The Knowledge Base articles will walk you through testing the following functions:

Installing the 3CX softphone on a mobile device

Installation and use of the softphone on your mobile device can be found here

Making and receiving calls

Making and receiving calls using your Cloud Phone system is simple and straightforward:

- Calling from extension to extension is found here

- To see how to make outbound calls to external numbers go here

- Receiving inbound calls from external numbers can be found here

Accessing voicemail

To see how to access your voicemail:

- Voicemail functionality instructions are here

Using the Web Client

Many of the advanced handling functions are best accessed using the Web Client:

- Web client login information is here

Call transfer and calls on hold

- Call transfer and hold can be found here

These are just a sample of the many features available with a Cloud Phone System. We urge you to try each one to see how easy the system is to operate.

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