In this article we will show you how to transfer a call between extensions and how to place a received call on-hold.
To transfer a call:
Step 1 - While you are on the call, select the transfer button
Step 2 - Enter the number for the extension you wish to transfer the call to and follow the on screen prompts.
To place a call on hold
Step 1 - To place a call on hold, just select the hold button whilst in call. To take the call off hold just press the same button